From here everything looks just fine. I just used a free testing account.
PING 10.195.2.2 (10.195.2.2) 56(84) bytes of data.
64 bytes from 10.195.2.2: icmp_seq=1 ttl=62 time=73.6 ms
64 bytes from 10.195.2.2: icmp_seq=2 ttl=62 time=53.7 ms
64 bytes from 10.195.2.2: icmp_seq=3 ttl=62 time=53.8 ms
64 bytes from 10.195.2.2: icmp_seq=4 ttl=62 time=54.7 ms
--- 10.195.2.2 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3005ms
rtt min/avg/max/mdev = 53.703/58.972/73.605/8.461 ms
You should check your VPN setup. In case you still have problem with the VPN, please just post on Bugs adding all details and log file.